Privacy Policy for Elder Retreat Pro

At Elder Retreat Pro (elderretreatpro.com), we are committed to protecting the privacy of our visitors and residents. This Privacy Policy outlines how we collect, use, and safeguard your personal information. Our facility is located at 1 Mountain Avenue, Banff, Alberta T1L 1H8, Canada. Phone: +14162851254. Business ID: 631797334. Effective Date: 2025.

Information We Collect

We may collect personal information that you provide voluntarily, such as name, address, email, telephone number, date of birth, health and medical information, payment details, and emergency contact information. We also collect information automatically through cookies and similar technologies.

How We Use Your Information

Your information is used to provide, maintain, and improve our services, to process admissions and billing, to communicate important updates, to comply with legal obligations, and to personalize your experience.

GDPR Compliance

If you are a resident of the European Economic Area (EEA), Elder Retreat Pro processes your personal data in compliance with the General Data Protection Regulation (GDPR). You have the right to access, rectify, erase, restrict processing, object to processing, and data portability. To exercise these rights, please contact us. We will respond to your request within one month.

Cookies Policy

We use cookies to enhance your experience on our website. Cookies may include essential cookies for site functionality, analytics cookies to understand site usage, and marketing cookies to deliver relevant content. You can manage cookie preferences through your browser settings.

Data Security

We implement technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

Third-Party Services

We may share information with trusted third parties for processing payments, providing healthcare services, or performing website analytics. These parties are bound by confidentiality obligations.

Children's Privacy

Our services are intended for adults. We do not knowingly collect personal data from individuals under 16 years of age. If you believe we have collected such data, please contact us to request its deletion.

Contact Us

If you have questions or concerns about this Privacy Policy, please reach out to us at:

1 Mountain Avenue
Banff, Alberta T1L 1H8
Canada
Phone: +14162851254
Business ID: 631797334

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the effective date updated to reflect the revision in 2025.